Privacy policy

We place an emphasis on protecting your data and on safeguarding your privacy. As a result of this, we will inform you below about how we both collect and make use of any personal information when using our website.


Anonymous data collection

You can visit our website without having to disclose any personal information. We do not store any personal information on this basis. In order to improve our service, we only analyse statistical data ensure that you as an individual are not compromised.


Collection and processing when using the contact form

By using the contact form, we collect personal data (information about personal or material circumstances of an identified or identifiable human being) only to the extent which has been provided by you. We only use your e-mail address to respond to your request. Your data is then deleted, unless you have given consent for any additional processing and usage.


Collection, processing, and the use of personal data

We collect personal data (information about personal or material circumstances of an identified or identifiable human being) only to the extent which has been provided by you. The processing and use of your personal data for the processing of your order and for processing your requests. After the complete set of contract management data has been stored primarily in relation to considering tax and within commercially legal time frames, this will then be deleted after the submission deadline, unless you have given consent for additional processing and usage.


Using e-mail addresses for sending newsletters

We will use your e-mail address regardless of any contractual agreement solely for the promotional purpose for newsletters, provided that you have given explicit consent for us to do so. In this respect your consent can be obtained as follows:

  • "Request newsletter", or
  • Click "Submit" on the newsletter request page, or
  • Click on or tick "Subscribe to newsletter" via the on line order form for catalogues and by clicking "order catalogues", or
  • "By ticking "While receiving the newsletter, you may unsubscribe free of charge" as part of the order process.

You may unsubscribe at any time using the appropriate link in the newsletter or by writing to us, please fmd our contact details as part of the legal disclaimer. Your e-mail address will be deleted thereafter.


Disclosure of personal data

None of your information shall be passed onto third parties without your explicit consent. The only exceptions to this rule are our service partners, where this is required in order to develop our contractual relationship. Under these circumstances, we strictly adhere to the rules imposed by the German Federal Data Protection Act. The level of data transmission is restricted to a minimum level.



Our website uses so-called cookies in specified areas. Cookies are small text files which are stored on your computer and which are saved by your browser. They help to make our service more user-friendly, more effective, and safer. In addition to this, cookies enable our systems to identify your browser and to provide you with certain features. Cookies do not contain any personal data.


Use of Userlike

We use a live chat service provided by Userlike UG, Aachener Strasse 55, 50674 Cologne. This service uses cookies which will be saved on your computer and allow a personal conversation in the form of realtime chat.  The chat process as well as the page process is compiled and handled by Userlike and saved solely in accordance with the relevant regulations in German data protection law, in particular the Federal Data Protection Act and the German Telemedia Act. Using your IP address, geographical information is captured which is then shown briefly at the beginning of the chat but not saved permanently. A connection between compiled data - registration data and other personal data - only occurs when you freely disclose this, e.g. during the course of the live chat. Details about your rights regarding personal data protection as well as saving and use of your data by Userlike can be found in the data protection policy of Userlike at


econda usage terms

In order to customise and maximise data solutions and technology via e:conda GmbH, (, anonymous data is both captured and stored, in addition to any data which has been created from user profiles via pseudonyms. For this purpose, cookies may be used to recognise an Internet browser. User profiles shall not be merged without the explicit consent of the visitor with information about the individual using a pseudonym. IP addresses will specifically be recognised during site visits; therefore it is not possible for user profiles to be assigned to IP addresses. Visitors to this web site may always opt out from data being collected and stored at any stage in the future by clicking here ».


Information, correction, blocking and deletion of data

You always have the right to free information about your own stored data and the right to rectification, deletion or blocking. Please contact us should you request this. Contact details can be found as part of our legal disclaimer.